The Balanced

Scorecard: Strategic-

Based Controls

Course Description:

The Balanced Scorecard (BSC) is a strategic-based responsibility accounting system that converts and organization’s mission and strategy into operational objectives and measures for four perspectives: the financial perspective, the customer perspective, the internal perspective, and the learning and growth perspective. The course addresses the main features of the Balanced Scorecard and its implementation. Presented are several notable case studies that implemented and applied the BSC.

Learning Objectives:

Upon successful completion of this course, participants will be able to:

• Contrast activity-based and strategic-based responsibility accounting systems
• Discuss the basic characteristics of the Balanced Scorecard
• Outline operational objectives and Key Performance Indicators (KPIs) for each perspective
• Construct the Balanced Scorecard tailored to different industries
• State how the Balanced Scorecard can achieve strategic alignment
• Cite some key case studies applying the Balanced Scorecard