Employers are looking for ways to improve internal process and reduce cost. Payroll process documentation supports multiple internal improvements from cross training, defect identification and support a strong disaster (business continuity) recovery plan.

This webinar will give the participant multiple tools on how to document processes and identify areas of improvement. The participant will also gain best practice knowledge on how to keep documentation up to date and accurate in a constantly changing world.

Learning Objectives:

• · Understanding the Current Process

  o Goal Tree’s the why behind the need to build out an SOP

  o Brainstorming Tools that can help with build the map to what to document.

  o Project Plans-How to handle the bigger issues.

  · Types of Process Documentation

  o Process Map/Workflow maps and why they are valuable for documentation purposes.

  o Building a template for process documentation or SOP

  o Reviewing the essential elements to process documentation.

  o Best Practices

  · Validating the Process Documentation is complete.