Employers are looking for ways to improve internal process and reduce cost. Payroll process documentation supports multiple internal improvements from cross training, defect identification and support a strong disaster (business continuity) recovery plan.

This webinar will give the participant multiple tools on how to document processes and what types of documentation is needed such as the difference between process documentation, standard operating procedures, or service level agreements. This session will help the participant identify areas of improvement while getting proper documentation in place. The participant will also gain best practice knowledge on how to keep documentation up to date and accurate in a contently changing world.

Learning Objectives:

· Understanding the Current Process

o Vision and where an organization is going

o Brainstorming Tools

o Project Plans

· Types of Process Documentation

o Define types of documentation and what is needed

o Service level agreements/Standard operation procedures

o Process Map/Workflow maps

o Best Practices

· Validating the Process Documentation