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Emotional Intelligence for CPAs
$69.95$69.95
Emotional Intelligence for CPAs
In order to better manage and control the relationships within a practice, all practitioners must be emotionally regulated and practice good judgement. Emotional Intelligence is an important skill that should be used by all practice owners and practitioners. How we handle our emotions will have a direct impact on how well we handle problems encountered during a workday. Emotional intelligence will have a direct impact, either positive or negative, when delivering services to your clients. This course will describe how both practice owners and individual practitioners can use emotional intelligence to successfully lead their practice, work more effectively with office staff, and to deliver professional services to clients.
Learning Objectives:
Upon successful completion of this course, participants will be able to:
- Recognize the definition of emotional intelligence.
- Identify the four levels of the emotional intelligence hierarchy.
- Recognize the techniques that can be used for improving self-awareness.
- Identify your own emotional triggers.
- Recognize the approaches for improving self-management.
- Recognize how relationship management can be used to manage practice employees and reduce conflict.
Course Number:
CC09
NASBA Field of Study:
Management Services
Level:
Intermediate
Author/Instructor:
Colten Christensen
Publication Date:
February 2023
CPE Credits:
4
Prerequisites:
None
Advanced Preparation:
None
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