Applied Operations

Management:

Manufacturing and

Services

Course Description:

This course provides a clear and concise introduction to operations management, which involves the planning, coordinating, and executing of all activities that create goods or services. The course is offered in a variety of titles including production/operations management, analysis for products systems, design and engineering of production systems, etc.

This course focuses on the fundamentals and essentials needed to understand how operations strategies are carried out and they are tackled using new concepts and tools. It illustrates decisions with many solved problems to test and help students reinforce their understanding of the subject. It covers many application-oriented problems that help readers to relate to, integrate, discover, and, in general, to gain useful insights. Further, many business professionals can benefit from this up-to-date course containing the latest techniques and methods.

The course presents, in an integrate fashion, much of the material covered in the exams leading to professional status as a Certified Production and Inventory Manager (CPIM). The CPIM exams and certification are administered by the American Product and Inventory Control Society (APICS)

Learning Objectives:

Upon successful completion of this course, participants will be able to:

• Define operations
• Define the term production and operations management
• Construct a quality circle
• Improve quality costs